Calendar Sync Troubleshooting

If your calendar isn't syncing properly, here are common issues and solutions.

Events Not Showing Up

Check calendar permissions:

1. Go to Settings > Calendar Connections

2. Click the refresh icon next to your calendar

3. If prompted, re-authorize access

Verify the correct calendar is selected:

• Some accounts have multiple calendars (primary, holidays, shared)

• Ensure you've selected the calendar you want to sync

Availability Showing Incorrectly

Events showing as busy when they should be free:

• Check the event's "Show as" status in your calendar app

• Events marked as "Busy" or "Out of Office" block availability

• All-day events typically block availability unless marked as "Free"

Availability not updating after adding events:

• CalendarPA syncs in real-time, but there can be brief delays

• Click the refresh button on the Calendar Connections page

• Wait 1-2 minutes for changes to propagate

Re-connecting Your Calendar

If issues persist:

1. Disconnect the calendar from Settings

2. Wait 30 seconds

3. Reconnect using the same account

4. Re-authorize all requested permissions