Calendar Sync Troubleshooting

Fix common calendar synchronization issues

If your calendar isn't syncing properly, here are common issues and solutions.

Events Not Showing Up

Dashboard Settings — Calendar Connections tab

Check calendar permissions:

  1. Go to Settings > Calendars

  2. Click the refresh icon next to your calendar

  3. If prompted, re-authorize access

Verify the correct calendar is selected:

  • Some accounts have multiple calendars (primary, holidays, shared)

  • Ensure you've selected the calendar you want to sync

Availability Showing Incorrectly

Events showing as busy when they should be free:

  • Check the event's "Show as" status in your calendar app

  • Events marked as "Busy" or "Out of Office" block availability

  • All-day events typically block availability unless marked as "Free"

Availability not updating after adding events:

  • CalendarPA syncs in real-time, but there can be brief delays

  • Click the refresh button on the Calendars page

  • Wait 1-2 minutes for changes to propagate

Re-connecting Your Calendar

If issues persist:

  1. Disconnect the calendar from Settings

  2. Wait 30 seconds

  3. Reconnect using the same account

  4. Re-authorize all requested permissions

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