Scheduling for Therapists and Healthcare

Healthcare scheduling requires extra consideration for privacy and patient care.

Privacy Considerations

Booking Type Names

Keep booking type names generic:

• Good: "Appointment", "Session", "Consultation"

• Avoid: "Therapy Session", "Mental Health Consult"

This protects client privacy in calendar invites and emails.

Recommended Setup

Booking Types

Initial Consultation (60-90 min)

• For new clients

• Longer duration for assessment

Regular Session (45-50 min)

• Standard appointment

• "Therapy hour" standard

Brief Check-in (20-30 min)

• Follow-ups

• Quick reviews

Settings

• Minimum notice: 24-48 hours

• Buffer times: 10-15 min (for notes)

• Max advance: 60-90 days (recurring clients)

• Cancellation policy: Clear 24-hour policy

Managing Recurring Clients

For weekly clients:

• Block recurring time in your calendar

• Same slot each week

• Reduces no-shows through routine

Self-Care Reminders

• Block lunch breaks

• Include admin time for notes

• Don't overbook to accommodate clients