Healthcare scheduling requires extra consideration for privacy and patient care.
Keep booking type names generic:
Good: "Appointment", "Session", "Consultation"
Avoid: "Therapy Session", "Mental Health Consult"
This protects client privacy in calendar invites and emails.
Initial Consultation (60-90 min)
For new clients
Longer duration for assessment
Regular Session (45-50 min)
Standard appointment
"Therapy hour" standard
Brief Check-in (20-30 min)
Follow-ups
Quick reviews
Minimum notice: 24-48 hours
Buffer times: 10-15 min (for notes)
Max advance: 60-90 days (recurring clients)
Cancellation policy: Clear 24-hour policy
For weekly clients:
Block recurring time in your calendar
Same slot each week
Reduces no-shows through routine
Block lunch breaks
Include admin time for notes
Don't overbook to accommodate clients
