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Creating Email Workflows

Set up automated email sequences for bookings

Automate your email communications to save time and ensure consistent client experience.

Common Email Workflows

Booking Confirmation

  • Trigger: When booked

  • Action: Send email immediately

  • Content: Thank them, confirm details, include meeting link

Reminder Sequence

  • Trigger: Before event (24 hours)

  • Action: Send reminder email

  • Content: Upcoming meeting details, preparation tips

Follow-Up

  • Trigger: After event (1 day)

  • Action: Send follow-up email

  • Content: Thank you, feedback request, next steps

Building an Email Workflow

Dashboard Workflows page
  1. Go to Workflows and click Create Workflow

  2. Name your workflow

  3. Select a trigger (when to start)

  4. Add Send email action

  5. Customize:

- Subject line

- Email body

- Use variables for personalization

Email Variables

Personalize emails with dynamic content:

  • {attendee_name} - Invitee's name

  • {event_title} - Booking type name

  • {event_date} - Meeting date

  • {event_time} - Meeting time

  • {meeting_link} - Video meeting URL

  • {host_name} - Your name

Tips

  • Keep confirmation emails brief

  • Include all essential meeting details

  • Test your workflow before activating

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