Stax Payment Integration Setup

Stax is a payment provider offering interchange-plus pricing and advanced payment features like two-step authorization flows and billing address collection.

Why Choose Stax?

Stax offers several advantages:

Interchange-Plus Pricing

• Transparent pricing model

• Lower fees for many businesses

• Pass-through rates from card networks

Two-Step Payment Flow

• Authorize payment when booking

• Capture payment closer to event date

• Reduce risk of chargebacks

• Hold funds until service delivery

Billing Address Collection

• Built-in billing address verification

• Reduces fraud and disputes

• Better compliance for certain industries

When to Use Stax

Stax is ideal for:

• High-volume booking businesses

• Services requiring payment holds

• Industries with chargeback concerns

• Businesses wanting transparent pricing

Connecting Stax to CalendarPA

1. Go to Settings > Payments

2. Click Connect Payment Provider

3. Select Stax

4. Log in to your Stax account (or create one)

5. Authorize CalendarPA to access your Stax account

6. Complete the connection

Configuring Stax for Booking Types

Once connected:

1. Edit your booking type

2. Go to Pricing & Payments

3. Enable Require payment

4. Select Stax as the payment provider

5. Choose payment flow:

- Immediate capture - Charge immediately (like Stripe)

- Two-step authorization - Hold funds, capture later

1. Set your pricing

2. Save changes

Two-Step Authorization Flow

How it works:

1. When booking: Client's card is authorized for the amount

- Funds are held but not yet charged

- Client sees pending charge

1. Before event: Payment is automatically captured

- Default: 24 hours before event

- Customizable in Stax settings

1. If cancelled: Authorization is released

- Client's funds are unfrozen

- No charge occurs

Benefits

• Reduces no-shows (card is already authorized)

• Protects against cancellations

• Aligns payment with service delivery

• Better cash flow management

Billing Address Collection

Stax automatically collects:

• Street address

• City, State, ZIP

• Country

This information:

• Reduces fraud

• Improves authorization rates

• Helps with dispute resolution

• Required for certain business types

Stax Account Setup

Before connecting to CalendarPA, ensure your Stax account:

• Is fully activated and verified

• Has payment processing enabled

• Has payout method configured (bank account)

Comparing Stax to Other Providers

Stax:

• Interchange-plus pricing

• Two-step authorization

• Billing address collection

• Best for: high-volume, fraud-sensitive

Stripe:

• Simple percentage pricing

• Immediate capture

• Quick setup

• Best for: getting started quickly

Square:

• Flat-rate pricing

• Integrated hardware options

• Best for: in-person + online

PayPal:

• Familiar to customers

• No merchant account needed

• Best for: trust and recognition

Fees and Pricing

Stax pricing varies by business volume and account type. Contact Stax directly for pricing details or visit their website.

Typically:

• Interchange-plus model (pass-through + small markup)

• Lower effective rates for established businesses

• May have monthly fee depending on plan

Support

For Stax account questions, contact Stax support directly:

• Website: staxpayments.com

• Support portal in your Stax dashboard

For CalendarPA + Stax integration questions:

• Use the help widget in your CalendarPA dashboard

• Email support@calendarpa.com

Availability

Stax integration is available on all CalendarPA plans (Free, Pro, Business, Enterprise).