Setting Up ThriveCart Webhooks

When a customer purchases in ThriveCart, CalendarPA can automatically send them a scheduling link — or book them directly into a session — with no Zapier or manual work required.

Before you begin

You'll need:

• A CalendarPA Pro or Business account

• An active ThriveCart account

• At least one active Booking Type

Setup (4 steps)

Step 1: Create the webhook in CalendarPA

1. Go to Settings → Webhooks

2. Click Create Webhook

3. Fill in:

- Label — A name for your reference (e.g., "ThriveCart - 1:1 Coaching")

- Platform — Select ThriveCart

- Booking Type — Choose the booking type guests should schedule

- Mode — Choose Auto-book or Schedule Link (see below)

Step 2: Add a Signing Secret (recommended)

The Signing Secret prevents spoofed requests from triggering bookings.

1. In ThriveCart, go to Settings → API & webhooks → ThriveCart order validation

2. Copy your secret word

3. Paste it into the Signing Secret field in CalendarPA

Without a Signing Secret, any request to your webhook URL would be accepted. It's strongly recommended in production.

Step 3: Set a Product Filter (optional)

If you only want purchases of specific ThriveCart products to trigger scheduling:

1. Enter a comma-separated list of ThriveCart product IDs in the Product Filter field

2. Leave it empty to process every product

Purchases from products not in the filter are acknowledged and logged as IGNORED — no booking is created, but ThriveCart won't see an error.

Step 4: Copy the webhook URL into ThriveCart

1. Save your webhook in CalendarPA — your unique URL appears on the webhook card

2. In ThriveCart, go to Webhooks & notifications

3. Paste the URL as a new webhook endpoint

ThriveCart sends a probe request when you save to verify the URL. CalendarPA handles this automatically.

Auto-book vs Schedule Link

| Mode | What happens |

|------|-------------|

| Schedule Link | Buyer receives an email with a personalized link to pick their own time |

| Auto-book | Buyer is immediately confirmed into a session — no link-clicking required |

See the Auto-Book vs Schedule Link: Webhook Modes Explained article in this collection for full details.

Webhook logs

Every incoming request appears in the webhook log. Click View Logs on any webhook card to see:

| Status | Meaning |

|--------|---------|

| ✅ Success | Booking created and confirmation sent |

| ⚡ Auto-booked | Buyer registered into the next available session |

| 📅 Fallback Schedule Link | Session was full; schedule link sent instead |

| 🚫 Ignored | Received but not processed (inactive webhook, product filter, wrong event type) |

| ⚠️ Validation Error | Payload couldn't be parsed |

| 🔒 Auth Failed | Signing secret mismatch |

Hover any row to see the full reason or error message.

Only `order.success` triggers scheduling

ThriveCart sends many event types (refunds, renewals, subscription updates). CalendarPA only acts on order.success. All other event types are acknowledged with a 200 OK and logged as IGNORED — no booking is created and no error is returned to ThriveCart.